Use the in-app Metamask browser (highly recommended)
Always save your TX (transaction) note if it was confirmed.
Consider the size of your investment and the amount of reflections accrued based off holdings.
If you are having an issue with the loading screen on the dApp -
Sign out of the dApp, make sure you have the correct wallet selected on Metamask/Trust/CB Wallet, connect again and then claim.
Also make sure these addresses match-
*If rewards are not shown on the dApp*
Make sure you are using Version 2 (new updated interface).
Delete all browser cookies, cache and history.
If you are still having issues please open a web browser like Chrome or Safari on a laptop/desktop. Connect to the wallet (via Wallet Connect/QR code).
Please do NOT click "Withdraw" unless you are planning to claim your rewards.
Even if you want to check gas prices, this will cause fail-safe feature on the front end dApp!
When you choose "Withdraw" the action is telling the dApp to disperse rewards.
(Regardless if you decline or disconnect)
It will cause a glitch in the the dApp software and record it as if you withdrew.
The rewards will be stuck in pending and will disperse the next time you withdraw.
As our technology is updated FAQ SHEETS will be published if any issues arise.
IF YOU NEED TO CONTACT US FOR FURTHER ASSISTANCE PLEASE FILL OUT THE FORM BELOW